We know how important your questions are! Below we've listed some of our customers' most frequently asked questions. However, if you don't see an answer to your question below, please email us (staff@scalestoday.com) or call us (801-830-4580) so we can help you.
Q: What is your return policy?
A: All of our items come with a 30 day satisfaction guaranteed return policy. In addition, our digital scales come with a five year limited manufacturer's warranty covering defects and flaws. Should you need to return a product, please contact us ASAP so we can initiate that process.
Q: Which scale is right for my needs?
A: Our versatile digital scales can be used for home, office, kitchen spaces. Use this chart as a comparison tool for deciding on the best scale for your needs.
Q: How much will it cost to ship my digital scales?
A: All orders over $200 ship for free! Here's the breakdown for orders under $200:
- $0 - $49.99 =
$8.00 $4.99
- $50.00 - $99.99 =
$10.00 $4.99
- $100.00 - 199.99 =
$12.00 $4.99
Q: What shipping services are available?
A: Each scale is carefully packaged and promptly shipped via UPS Ground. Please be sure to provide a street address (no P.O. Boxes).
Q: Which credit cards do you accept?
A: We accept Visa, Mastercard, American Express, and Discover. However, American Express & Discover orders must be processed via phone. Please call 801-830-4580 to place an order using Discover or American Express.
